While I use many of the same tools and methods that top consulting firms will use to help you solve your problems, I look at things a little differently. Whether its development of an entire business plan or refining a single aspect of operations, I help guide you through the process by beginning at the end. By reversing the process, I “build the castle first”. This gives me the vision to see where we are and what our goal is during the entire process.
I can help you develop or improve through
Operational Improvement
I can help you develop or improve your operations to ensure that you have the most productive and efficient value stream possible.
Startup Business Planning
My expertise and experience in entrepreneurial innovation and design will help you as you build your new business. I will make sure you have a well-developed, comprehensive plan to succeed.
Marketing & Branding
A strong brand is one of the most valuable assets of any business. I can help you define and build or improve your brand. Whether you need an improved brand or have a strong brand now, I will help you develop a marketing plan that will reach your customers through multiple channels.
Customer Centricity
Creating a culture focused on the customer experience can be one of the best ways to improve. I will help you develop and implement a plan that will instill this culture throughout your organization.
Analytics & Key Performance Indicators
One key to successful operations is making data-driven decisions. I can help you develop your analytics and reporting to ensure that you have the information you need to make the right decisions in real-time.
Fractional Executive Services
Are you in need of executive assistance, but not ready to employ a full-time individual to fill the role? Many small businesses and startups find themselves in need of an operations executive for a time, but can’t justify the expense of a full-time individual with benefits to fill the role. As a fractional executive, I can fill a part-time role as an operational executive for the leadership you need, and no more. The role can be completely customized to fit your needs with as many or few hours as needed on an ongoing or temporary basis.
Online Reputation
Websites and social media are just the beginning. Today’s consumers have endless information at their fingertips. Word-of-mouth advertising is now done through the internet. Managing your company’s online reputation make the difference in how your customers view your company and make decisions.
I can give you a different perspective
Professional Certifications & Education
I can help you solve your problems with a different perspective, but I use the best established methods and techniques to design those solutions. My expertise in these techniques is demonstrated by multiple professional certifications and degrees.
Doctor of Healthcare Administration
Completed Doctorate in Healthcare Administration
Master of Business Administration (MBA)
Completed MBA with dual concentrations in Entrepreneurship and Health Economics, Policy and Administration.
Bachelor of Science in Business
Bachelor of Science degree in Business with a minor in Marketing. Graduated suma cum laude and inducted into the Sigma Beta Delta International Business Honors Society.
OSHA-30 Hour with Construction
Advanced training and certification in workplace safety and occupational hazards.
Certified Scaled Agilist
Certified in the tools, techniques, and mindset needed to lead a Lean-Agile enterprise.
Lean Six Sigma Black Belt Certification
Certified black belt in one of the top process improvement methodologies used around the world to reduce or eliminate waste, improve quality, and optimize processes.
Disney Institute Courses
Completion of multiple Disney Institute training courses teaching the approach used by one of the top brands in the world. Courses include the Disney Approach to Leadership Excellence, the Disney Approach to Quality Service, and the Disney Approach to Employee Engagement.
“Would you tell me, please, which way I ought to go from here?”
Check Out My blog
Contact Me
Ready to find out more? Contact me today to find out more about how I can help you realize your vision for the future!
I solve problems for companies large and small, new and established, no matter how complex or basic. My experience and expertise can guide you.
``This is impossible...Only if you believe it is.``