Detailed Background Information

List of Certifications

This comprehensive list of certifications and courses that I have completed. Certifications and courses have been completed through organizations including The Disney Institute, Scaled Agile, Inc., National Development Research Institutes, Inc. (NDRI), Texas A&M Engineering Extension Service (TEEX), the Federal Emergency Management Agency (FEMA), and the Indiana Department of Homeland Security (IDHS).

  • Certified SAFe 5 Agilist - Scaled Agile, Inc.
  • OSHA 30-Hour Outreach (including construction)
  • Certified Lean Six Sigma Black Belt
  • Diploma in Project Management - ALISON
  • WMD/Terrorism Awareness for Emergency Responders - TEEX
  • IS-00100.hcb Introduction to the Incident Command System (ICS 100) for Healthcare/Hospitals - FEMA
  • IS-00200.b ICS for Single Resources and Initial Action Incident - FEMA
  • Responding to an Opioid Overdose Emergency: Online Training for Police Officers, Firefighters and EMTs - NDRI
  • ERG - Emergency Response Guidebook (w/o Hazmat Awareness) - IDHS
  • Hazmat Awareness (w/o ERG) - IDHS
  • Developing Volunteers - IDHS
  • Donations Management - IDHS
  • Training Basics for Instructors - IDHS
  • Meeting Facilitation - IDHS
  • Responding to Functional Needs - IDHS
  • Damage Assessment (Individual Assistance - Initial Assessment) - IDHS
  • Disney’s Approach to Quality Service
  • Disney’s Approach to Leadership Excellence
  • Disney’s Approach to Employee Engagement
  • Emergency Medical Technician - Basic (expired)
  • Basic Life Support for Healthcare Workers - American Heart Association
  • IS-00700.a National Incident Management System (NIMS), An Introduction - FEMA
  • IS-00800.b National Response Framework, An Introduction - FEMA
  • IS-00005.a Introduction to Hazardous Materials - FEMA
  • Active Shooter - IDHS
  • Autism Spectrum Disorder - IDHS
  • Supervisor - Suspect Package and Suspicious Substance Awareness - IDHS
  • Suspect Package and Suspicious Substance Awareness - IDHS
  • IDHS and IPSC 800 MHz Radio Training - IDHS
  • Effective Communications - IDHS
  • Standard Operating Procedures – SOPs - IDHS
  • START Triage - IDHS
  • Act on Facts: Making Educators Partners in Youth Suicide Prevention - Society for the Prevention of Teen Suicide


My formal education has provided the tools and expertise necessary to help entrepreneurs as well as established organizations build and improve their business.

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Franklin University
Doctor of Healthcare Administration

I have completed a doctorate in Healthcare Administration. This doctorate went beyond the advancement of theoretical research. As an applied doctorate, it included the combination of research with practical application.

Ball State University
Master of Business Administration (MBA)

I am a graduate of Ball State University’s highly-rated MBA program with dual concentrations in Entrepreneurship and Health Economics, Policy, and Administration.

Franklin University
Bachelor of Science in Business Administration

I graduated from Franklin University with a Bachelor’s Degree in Business Administration and a minor in Marketing. I was a suma cum laude graduate, listed on the President’s List in both 2011 and 2012, and was inducted into the Sigma Beta Delta International Honors Society for Business.

Ivy Tech Community College
Associate of Applied Science in Business Administration

My formal business education began with an A.A.S. in Business Administration from Ivy Tech Community College. I received Dean’s List honors from 2009 through 2011.

Industry Experience

Throughout my career, I have had the ability to work in, or with, organizations that range a variety of industries. My roles in these industries has varied from my early years as a front line employee through recent senior leadership positions and as a consultant. This diverse experience allows me to bring expertise and new perspectives to your project and organization. Below is a list of industries in which I have been able to work or consult over the years.

Training & Experience

My training and experience extends beyond my formal education, certifications, and courses. The list below highlights many of the skills, systems, methods, and areas in which I have been trained or have experience.

  • Customer Experience
  • Workflow Development
  • Kaban Boards
  • Value Chain Mapping
  • Root Cause Analysis
  • 5S Methodology
  • Budgeting
  • Forecasting
  • Financial Reporting
  • Microsoft Office Suite
  • Analytics & Reporting
  • Accounts Payable
  • Maintenance Operations
  • Data Management System Administration
  • Karmak Fusion DMS
  • Employee Engagement
  • Cost/Benefit Analysis
  • Change Management
  • Advanced Microsoft Excel
  • Accounts Receivable
  • Account Management
  • Merchandising
  • Social Media
  • Business Plan Development
  • Website Design
  • Textile Printing
  • Salesforce CRM Administration
  • Continuous Improvement
  • Corporate Innovation
  • Challenge Mapping
  • Strategic Planning
  • Risk Management
  • Marketing/ Branding
  • Leadership & Coaching
  • P&L Management
  • Training & Development
  • Lean Agile Framework
  • Inventory
  • Negotiation
  • Vendor Management
  • Scorecard Development
  • Executive Level Reporting
  • Financial Modeling
  • Call Center Operations
  • G/L and Accounting Controls
  • Quality Control
  • Safety & Security
  • Apartment Community Management
  • Warehouse Operations
  • Event Planning & Execution
  • Business to Business Sales
  • Business to Consumer Sales
  • Real Estate Sales